Protection 1 is the largest full service business and home security company in the US. They provide installation, maintenance, and monitoring of single-family home security systems, business security systems and multifamily security systems.
Since 2012, the company has been recognized by leading industry publications SDM Magazine and Security Sales and Integration as Dealer of the Year and Installer of the Year, respectively, for the company’s commitment to its customers, the industry, and the communities it serves.
Protection 1 is also the nation’s largest provider of wholesale monitoring services through its CMS division, and is the leading provider of multifamily security systems installation, maintenance, and monitoring through its Network Multifamily division. Protection 1 serves more than 1 million customers and employs over 3,000 people in more than 70 locations across the US. It also has a 97.3% customer satisfaction rating and an A+ Better Business Bureau Rating †.
In keeping with the company’s unwavering focus on customer service, the automated phone attendant has been removed so customers can instead talk to our Customer Care personnel. Protection 1 has also introduced its Tech Tracker service as well as same-day service (in most cases) to provide an even better service for its customers.
† Service approval ratings were taken from 107,808 completed customer surveys in 2013.